Kelley Robertson is a seasoned business professional and highly skilled trainer and speaker who is well-known for delivering persuasive and compelling presentations and workshops. The first 20 years of his career was in the hospitality industry where he learned how to deliver exceptional customer service, hire and motivate employees, deal with challenging customers and help restaurant owners and operators achieve better sales and higher profits. He opened 16 restaurants and was responsible for hiring and training more than 1500 employees, managers and owners. He has extensive experience in the franchise business and is a frequent contributor to Franchise Business magazine. In 1995 he left the restaurant business to work with Sony Canada and help the Sony Stores become a Canadian leader in consumer electronics. He developed programs that propelled significant increases in sales and customer loyalty. His training programs and resources have been recognized around the globe by the Sony Corporation and are consistently used by Sony Latin America and Sony Mexico.Kelley is passionate about helping companies improve their competitive advantage. His high energy and engaging approach makes him an in-demand speaker at conferences, corporate meetings, and retreats. He works with individuals and groups ranging in size from 6 to 250.To learn more about Kelley, please go to: http://www.Fearless-Selling.ca/ or email Kelley@Fearless-Selling.ca.