IR The first thing we look for is how we define success. We start out by asking what improved results (IR) we want to achieve in our organization or in their personal lives, and how that will be tracked and measured. The importance of a thoughtful definition of success is that it provides a target toward which everyone can aim. Everything else we do is specifically geared around achieving those results.
PBC Wouldn’t you agree that if that target is different than where you are today, then you must do something (behave) differently to get there? PBC represents positive behavior change.
A definition of insanity is doing the things you’ve always done, but expecting different outcomes.
G represents goals. Goals provide focus, otherwise there is no direction. Doesn’t it make sense that if people had goals on which to focus their energy, it would be easier to change their behavior in a way that can be sustained? Goal setting is the tool that generates the activity necessary to turn ideas into strategy, strategy into plans, and plans into reality.
S+K represent the necessary skills (the how to do something) and knowledge (the where and when to do something) A process that focuses on development of behavioral management skills, meaningful communications, influencing or selling skills, problem solving, decision making, organizing time, disciplining, developing subordinates, delegating authority, motivating others, appraising performance, etc. Everyone needs to be very competent in these areas, but especially in the workplace, where more than 50% of any manager’s job involves using these skills.
A The A stands for attitude (the want to). Leadership is vital based on a result-oriented philosophy that first involves developing a goal-oriented attitude among people. Attitude is more of a multiplier of skills and knowledge that will directly influence the goals set and achieve.
People will directly determine in many cases whether they turn a problem into an opportunity, or succumb to it; whether they behave in ways that benefit the entire organization; whether they expand the client base and services provided or allow atrophy to set in; and whether they diligently look for continuous improvement, or remain satisfied with the status quo.
The results are depending upon behavior and attitudes toward the people or events involved, and toward ourselves. If attitudes are basically negative, goals will be set low, and it will be difficult to progress.
Growth and promotion will be all but impossible until a positive mindset is developed. There are many ways and opportunities for individuals and organizations to better focus on results, attitudes and behaviors, skills and knowledge, goal setting and achievement. If you are interested in taking an important first step, let’s chat. Visit www.ceoresourceboard.com
By Linda Fontana