What is  your strategy of building a post-purchase relationship with a customer?

No matter how many excuses we put in front of actually making the sales call, at the end of the day, you need to go on one. Watch now...

“The trouble with the rat race is that even if you win, you are still a rat” - Lily Tomlin, US actress
The WELL Question: What are you going to present this week  to stand out from the band of rats?

Throughout my career, one of the most dreaded activities was sales forecasting. Click to read more...

Two trillion dollars worth of transactions every day. Planet Earth is open for business. Click to read more...

Sure the economy is rocky and that makes people skittish. Yet, at the end of the day, people still need things, so somebody is buying something. They’re just not buying YOUR stuff. Edie Raether, author of Forget Selling, joins Erik Luhrs to tackle this timely topic. Listen now...

Fear of rejection is a huge obstacle to overcome. What is your biggest fear during the sales process and how do you conquer it?  

by Deborah Gardner, www.DeborahGardner.com

If you are tired of getting emails telling you that you have a new follower on Twitter and yet you want to know who you should or shouldn’t follow back, here is a quick tip.

How do you follow up with a customer when you know they are reluctant to buy from you?

The word "soft" is enough to turn off any hard-driving business executive. Click to read more...

Although we know that the goal of networking is to discover new business opportunities, it's more than a "paint by the numbers" process.

So many people are afraid of videos! Well, you shouldn’t be. Here’s why: most videos that make it big are NOT professional productions.

“Be everywhere, do everything, and never fail to astonish the customer” - Anonymous
The WELL Question: Do you have something special to offer your customers this week?

We all know the B2B buying process for IT products priced at $50k or higher is complex.  Click to read more...