SOLD Issue#22 - Focus on Customers

Annette Franz (Gleneicki) is a Client Services executive who has run Services departments/teams for Allegiance, Medallia, CustomerSat, and BizRate/Shopzilla, all companies focused on improving both customer and employee experiences by utilizing their software tools to facilitate listening to and operationalizing the voice of the customer. More »

Joshua Paul is the Director of Strategy at Socious, a leading provider of online customer community software to businesses and membership organizations. More »

Merit Gest is President & Founder of Merit-Based Development, a Denver based firm specializing in on-boarding top sales talent. More »

Shep Hyken is a professional speaker and New York Times and Wall Street Journal bestselling business author More »

Phil Waknell coaches speakers for TEDx events and other major conferences, and he mentors budding entrepreneurs. More »

Jill Harrington masterfully shifts the way sales pros think and act, enabling them to drive stronger sales results faster in highly competitive markets More »

Matt Heinz is a national speaker and author, and his most recent book is Successful Selling. He is President of Heinz Marketing Inc. More »

Michael Schatzki is a master negotiator who, for over 20 years, has provided negotiation training and coaching for thousands of people in the U.S. and globally. More »

Bruce King is recognised internationally as a leading sales, marketing and personal growth strategist. More »

Stan Billue has taught more 6 and 7 figure a year Income earning Mega-Buck Sales Pros than any other Trainer. More »

Jeff Koser has more than thirty years of experience in consulting, executive sales management, business strategy, and sales enablement. More »

Peter Temple has designed and written countless presentations and speeches and now helps executives use technology More »

Dan Waldschmidt is an international business strategist, speaker, author, and extreme athlete. More »

Michelle Mazur Speech Coach and Presentation Skills Trainer Dr. Michelle Mazur guides driven-to-succeed business professionals and independent business owners to ignite the smoldering fire within to speak up, speak out and make their impact – one compelling presentation at a time. More »

Richard Ruff , for more than 30 years Richard Ruff has worked with the Fortune 1000 to craft sales training programs that make a difference. Working with market leaders Dick has learned that today’s great sales force significantly differs from yesterday. More »

Steven Watson has a highly diverse career background, ranging from freelance copywriting and small business entrepreneurship to executive-level management within government organizations. He holds a Ph.D. in Public Administration and Master of Counseling, and has professional certifications in resume and technical writing. More »

Andrea Nierenberg is a business development authority who demonstrates how to balance today's high-speed communications with the people skills More »

Andrew Rudin serves as Managing Principal of Outside Technologies, Inc., a firm specializing in social media and sales strategies for B2B companies More »

Maura Schreier-Fleming is an international speaker and sales consultant. More »

Jason Forrest one of Training magazine's Top Young Trainers of 2012, Jason Forrest is an expert at creating high-performance sales cultures through complete training programs. More »

Gavin Ingham Make quantum leaps in your sales, deliver awesome presentations and set yourself on the road to success. More »

Ian Brodie Marketing Coach: Straight talking advice for Consultants and Coaches to help them Attract Clients and Win More Business. More »