It is a FREE monthly digital sales magazine dedicated to helping sales professionals (1) Sharpen their selling skills (2) Improve their selling process (3) Increase their confidence, empowering them to close more sales, rise above their competition and earn larger commissions.
 

SOLD Issue#22 - Focus on Customers


Published by SoldLab

Please, make sure to use the Table of Contents in the top right corner of the player for easier navigation. Want to read a specific magazine’s section? Press on the section name to be redirected right to the place.

What's inside April 2013:
  • Grow. Up. Get the Sales You Deserve and Earn More by Merit Gest - p.6
  • Selling with Stories – a Powerful Tool for Building Trust and Credibility by Ian Brodie - p.16
  • Mamas, Don’t Let Your Babies Grow Up to be Salespeople! by Andy Rudin - p.31
  • Moving from Good to Great Sales Presentations by Richard Ruff - p.36
  • Managing the Sales Negotiation Process by Michael Schatzki - p.51
  • What’s Your Customer Effort (Score)? by Annette Franz (Gleneicki) - p.58

                    Cover Stories: Negotiation Tips to Successfully Close More Sales
                    by Greg Williams and
                    There's No Need for Cheese if You've Done a Proper Job of Selling
                    by Sean McPheat


                       
                     
              This Month Contributors
              • Annette Franz (Gleneicki)

                Annette Franz (Gleneicki) is a Client Services executive who has run Services departments/teams for Allegiance, Medallia, CustomerSat, and BizRate/Shopzilla, all companies focused on improving both customer and employee experiences by utilizing their software tools to facilitate listening to and operationalizing the voice of the customer. More »

              • Joshua Paul

                Joshua Paul is the Director of Strategy at Socious, a leading provider of online customer community software to businesses and membership organizations. More »

              • Merit Gest

                Merit Gest is President & Founder of Merit-Based Development, a Denver based firm specializing in on-boarding top sales talent. More »

              • Shep Hyken

                Shep Hyken is a professional speaker and New York Times and Wall Street Journal bestselling business author More »

              • Phil Waknell

                Phil Waknell coaches speakers for TEDx events and other major conferences, and he mentors budding entrepreneurs. More »

              • Jill Harrington

                Jill Harrington masterfully shifts the way sales pros think and act, enabling them to drive stronger sales results faster in highly competitive markets More »

              • Matt Heinz

                Matt Heinz is a national speaker and author, and his most recent book is Successful Selling. He is President of Heinz Marketing Inc. More »

              • Michael Schatzki

                Michael Schatzki is a master negotiator who, for over 20 years, has provided negotiation training and coaching for thousands of people in the U.S. and globally. More »

              • Bruce King

                Bruce King is recognised internationally as a leading sales, marketing and personal growth strategist. More »

              • Stan Billue

                Stan Billue has taught more 6 and 7 figure a year Income earning Mega-Buck Sales Pros than any other Trainer. More »

              • Jeff Koser

                Jeff Koser has more than thirty years of experience in consulting, executive sales management, business strategy, and sales enablement. More »

              • Peter Temple

                Peter Temple has designed and written countless presentations and speeches and now helps executives use technology More »

              • Dan Waldschmidt

                Dan Waldschmidt is an international business strategist, speaker, author, and extreme athlete. More »

              • Michelle Mazur

                Michelle Mazur Speech Coach and Presentation Skills Trainer Dr. Michelle Mazur guides driven-to-succeed business professionals and independent business owners to ignite the smoldering fire within to speak up, speak out and make their impact – one compelling presentation at a time. More »

              • Richard Ruff

                Richard Ruff , for more than 30 years Richard Ruff has worked with the Fortune 1000 to craft sales training programs that make a difference. Working with market leaders Dick has learned that today’s great sales force significantly differs from yesterday. More »

              • Steven Watson

                Steven Watson has a highly diverse career background, ranging from freelance copywriting and small business entrepreneurship to executive-level management within government organizations. He holds a Ph.D. in Public Administration and Master of Counseling, and has professional certifications in resume and technical writing. More »

              • Andrea Nierenberg

                Andrea Nierenberg is a business development authority who demonstrates how to balance today's high-speed communications with the people skills More »

              • Andrew Rudin

                Andrew Rudin serves as Managing Principal of Outside Technologies, Inc., a firm specializing in social media and sales strategies for B2B companies More »

              • Maura Schreier-Fleming

                Maura Schreier-Fleming is an international speaker and sales consultant. More »

              • Jason Forrest

                Jason Forrest one of Training magazine's Top Young Trainers of 2012, Jason Forrest is an expert at creating high-performance sales cultures through complete training programs. More »

              • Gavin Ingham

                Gavin Ingham Make quantum leaps in your sales, deliver awesome presentations and set yourself on the road to success. More »

              • Ian Brodie

                Ian Brodie Marketing Coach: Straight talking advice for Consultants and Coaches to help them Attract Clients and Win More Business. More »



              Writing for SOLD Magazine is a great opportunity to share your experience with a large readership and gain experience and feedback about your writing. If you are a blogger or writer, this is a great way to build your professional portfolio and/or drive traffic to your website.


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